UPS is The Roasterie's preferred shipper.
Please allow 2-7 days for standard UPS Ground shipping. During
checkout, you will see other UPS express shipping options. UPS is the
ONLY shipping method available from The Roasterie.
- All items ordered after 12:00pm noon Central Standard Time will be
processed the next business day
- All items ordered on Saturday, Sunday or on a holiday will be
processed the next business day
- Missouri residents' orders will be subject to sales tax
RETURNS
The following terms apply to returns:
- If you are not satisfied with any of our non-perishable products
for any reason, you may return unused, re-sellable apparel and/or
merchandise WITHIN 30 DAYS OF PURCHASE FOR A REPLACEMENT (IF IN STOCK),
STORE CREDIT OR A FULL REFUND. Shipping charges are non-refundable. ALL
COFFEE AND TEAS ARE NON-RETURNABLE.
- Refunds are made for the full purchase price paid. No restocking
fees apply.
- Refunds will only be made in the same form as the original
payment. If originally paid by check or credit cards via an offline
order, please allow up to 10 business days for bank clearance.
- All returns require prior approval and your order number clearly
written on the outside of the returned package. The order number can be
referenced on your invoice and/or confirmation e-mail received from
us. If you cannot find your reference on your invoice, please e-mail,
call, fax or write us to obtain it.
Click here to locate a UPS Store near you.
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