Shopping: Online ordering – Shopping at TheRoasterie.com is similar to any online store: Search for the products you want. For coffee products, choose the bag size and type of grind, and the price is shown next to your selection. For other items choose from the available options. Place items in your shopping cart by clicking on the "Add To Cart" button. Once you're done shopping, proceed to checkout Before you pay, review a summary of your order and the total cost (products can easily be added or removed at any time up to this point). Complete the checkout procedure and pay for your products. Choosing Products – All of our coffee products come in different sizes and grind options. Please select your items carefully, as Ground Coffee products cannot be returned to The Roasterie. We strongly recommend ordering Whole Bean products. For more information about our product guarantee and return policy, click here. Shipping – For shipping information, click here. Returns – Please send returns to:             The Roasterie             Attn. Product Returns             1204 W 27th St.             Kansas City, MO 64108 For specific product return instructions, click here. Have a wholesale question, or want to be listed in our retail locator? Contact us by email or fill out our simple online questionairre and someone will get back to you shortly. Forgot your Pilot's Club password? Click here. Where can I try Roasterie coffee and espresso? Click here to locate a shop/restaurant near you. Where is The Roasterie headquarters located? Find directions and an easy to follow map by clicking here. Do you have tours? Absolutely! Click here for more information. Comments or suggestions? We'd love to hear from you!